Job Description
Join the Department of Veterans Affairs as an Information Technology Specialist in Kansas City, MO. Play a critical role in supporting our nation's heroes by ensuring secure, efficient IT systems that power VA healthcare and benefits services. This position offers competitive federal benefits, professional development opportunities, and the chance to make a meaningful impact.
As a key member of our IT team, you'll work in a dynamic environment supporting mission-critical systems. The VA is committed to fostering an inclusive workplace where innovation and service excellence thrive. This role is perfect for passionate IT professionals seeking to advance their career while serving veterans.
Responsibilities
- Manage and maintain secure IT infrastructure including servers, networks, and cloud systems
- Implement cybersecurity protocols to protect sensitive veteran data
- Provide technical support and troubleshooting for VA applications and systems
- Collaborate with cross-functional teams on IT projects and system upgrades
- Develop and maintain documentation for IT processes and procedures
- Ensure compliance with federal IT regulations and standards
- Monitor system performance and implement optimization strategies
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field
- 3+ years of experience in IT infrastructure management
- Active security clearance or ability to obtain one
- Proficiency in cybersecurity frameworks (NIST, FISMA)
- Experience with cloud platforms (AWS, Azure, or GCP)
- Strong analytical and problem-solving skills
- Excellent communication abilities for technical/non-technical stakeholders
- US citizenship required