Job Description
Are you looking for a stable career with a meaningful impact? The City of El Paso is seeking a highly skilled Information Technology Specialist to join our dynamic team. We pride ourselves on providing exceptional public service through innovative technology solutions. This is a fantastic opportunity to work in a stable government environment while enjoying a modern, collaborative workplace culture.
As part of our IT Department, you will play a critical role in maintaining the infrastructure that supports our city operations. We offer a comprehensive benefits package, including health, dental, vision, and a generous retirement plan.
Responsibilities
- Manage and maintain the City's local area network (LAN) and wide area network (WAN).
- Provide top-tier technical support and troubleshooting for hardware, software, and network issues.
- Implement and monitor robust cybersecurity measures to protect sensitive government data.
- Configure, install, and troubleshoot new hardware and software systems for internal users.
- Collaborate with vendors and department heads to optimize IT workflows.
- Conduct regular system audits and performance assessments to ensure reliability.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 3+ years of experience in network administration or IT support.
- Strong knowledge of Windows Server, Active Directory, and cloud computing solutions.
- Certifications such as CompTIA Security+ or Cisco CCNA are highly preferred.
- Excellent problem-solving skills and the ability to communicate technical details clearly.