Job Description
Are you a dedicated IT professional looking to make an immediate impact in the federal sector? Civitas Government Services is seeking a skilled IT Specialist to join our dynamic team in Cleveland, Ohio.
As a leading federal contractor, we are committed to delivering excellence in technology solutions to our government clients. This is a fantastic opportunity for a proactive individual ready to start immediately and contribute to high-stakes projects that serve the public good.
Why Join Us?
- Immediate Start: Don't wait—start making a difference today.
- Premium Benefits: Comprehensive health, dental, and vision coverage.
- Growth Opportunities: Clear pathways for career advancement within the federal contracting sector.
- Modern Environment: Work in a collaborative, tech-forward office located in the heart of downtown Cleveland.
Responsibilities
- Manage and maintain federal IT infrastructure, hardware, and software systems.
- Provide Tier 2 technical support and troubleshooting for government personnel and internal staff.
- Ensure strict compliance with federal security regulations, NIST standards, and agency policies.
- Collaborate with cross-functional teams to implement IT solutions and improve service delivery.
- Document technical processes, configurations, and incident reports accurately.
- Conduct system audits and performance monitoring to ensure optimal uptime.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent military/technical experience).
- Minimum of 2-3 years of experience in IT support, system administration, or a federal contracting environment.
- Familiarity with federal compliance standards such as FISMA, FedRAMP, or agency-specific security protocols.
- Strong problem-solving skills and the ability to troubleshoot complex technical issues under pressure.
- Excellent verbal and written communication skills for interfacing with technical and non-technical stakeholders.
- Ability to obtain and maintain required security clearances.