Job Description
Join the City of San Jose and drive digital transformation in public service. We are seeking a highly skilled IT Specialist to join our dynamic Technology team. In this pivotal role, you will maintain and secure critical government infrastructure, ensuring our citizens receive top-tier digital services. If you are passionate about technology and public service, apply today.
Responsibilities
- Network Administration: Oversee the maintenance, security, and optimization of the city’s local area networks (LAN) and wide area networks (WAN).
- Cybersecurity Support: Implement security protocols to protect sensitive government data and prevent cyber threats.
- Technical Support: Provide expert-level troubleshooting and support for hardware and software systems across various departments.
- System Maintenance: Manage server configurations, backups, and disaster recovery planning to ensure 99.9% uptime.
- Project Coordination: Collaborate with vendors and internal teams to upgrade legacy systems and integrate new technologies.
- User Training: Conduct training sessions for staff to ensure efficient use of digital tools and compliance with IT policies.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Certifications: Cisco Certified Network Associate (CCNA) or CompTIA Security+ certification is required.
- Experience: Minimum of 3-5 years of experience in network administration or systems engineering within the public sector or enterprise environment.
- Technical Skills: Proficiency in Windows Server, Linux, Active Directory, and virtualization technologies.
- Communication: Excellent verbal and written communication skills with the ability to translate technical jargon for non-technical staff.
- Licensure: Must be a U.S. citizen and pass a background investigation/security clearance check.