Job Description
Join our mission to serve America's heroes as an IT Specialist in Albuquerque, NM. This pivotal role supports critical VA operations through innovative technology solutions. Enjoy competitive federal benefits, professional development opportunities, and the pride of serving our nation's veterans. Located at the Albuquerque VA Health Care System, you'll collaborate with dedicated professionals in a dynamic environment focused on excellence and innovation.
Responsibilities
- Manage and optimize IT infrastructure including servers, networks, and cloud systems
- Provide Tier 3 technical support for complex hardware/software issues
- Implement cybersecurity protocols and conduct risk assessments
- Lead cross-functional IT projects with agile methodologies
- Develop technical documentation and training materials
- Ensure compliance with federal IT regulations (FISMA, NIST)
- Maintain disaster recovery and business continuity plans
Qualifications
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- 3+ years progressive IT infrastructure experience
- Active Security+ CE certification or equivalent
- Proficiency in cloud platforms (AWS/Azure) and virtualization
- Experience with federal IT security frameworks
- Strong analytical and problem-solving skills
- Ability to obtain and maintain government security clearance