Job Description
Are you looking for a stable career with weekly pay and excellent benefits?
The State of Texas is currently hiring an IT Support Specialist in Austin, TX. Join our dedicated team and enjoy the stability of state government employment while making a difference in public service.
Why Choose Us?
- Weekly Pay: Get paid every week with our direct deposit system.
- Excellent Benefits: Comprehensive health, dental, and vision insurance.
- Pension & 401k: Secure your financial future with our retirement plans.
- Work-Life Balance: Generous paid time off and holidays.
We are looking for a proactive individual to join our IT department and ensure our systems run smoothly.
Responsibilities
- Provide Tier 2 and Tier 3 technical support to state employees and the public.
- Install, configure, and troubleshoot hardware and software applications.
- Manage user accounts, permissions, and security protocols.
- Respond to help desk tickets and resolve issues in a timely manner.
- Conduct regular system maintenance and perform data backups.
- Collaborate with other IT teams to improve overall infrastructure.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Minimum of 2 years of experience in IT support or help desk environments.
- Proficiency in Windows 10/11 and Microsoft Office Suite (Excel, Word, Outlook).
- Strong knowledge of TCP/IP networking, Active Directory, and basic scripting.
- Excellent verbal and written communication skills.
- Ability to obtain a Texas State Driver's License (if required for travel).