Job Description
Join the State of Michigan and make a lasting impact on our infrastructure.
We are currently seeking a detail-oriented IT Support Specialist to join our weekend maintenance team in Detroit. This is an exceptional opportunity to secure a stable career within the public sector while ensuring our critical state systems remain secure and operational.
As a key member of our technical staff, you will play a vital role in maintaining the integrity of our databases and network environments during off-hours. Enjoy the peace of mind that comes with state employment, including comprehensive benefits and retirement plans.
Responsibilities
- Monitor and maintain state server infrastructure and network systems during weekend shifts.
- Execute critical security patches and software updates to ensure compliance with federal standards.
- Provide advanced technical troubleshooting and support for government staff and internal systems.
- Perform routine hardware inventory and asset management tasks.
- Document all system changes and maintain detailed logs for audit purposes.
- Collaborate with the week-day operations team to transition support seamlessly.
Qualifications
- Associate degree in Computer Science, Information Technology, or a related field (Bachelor's degree preferred).
- Minimum of 2 years of experience in IT support, systems administration, or help desk operations.
- Strong working knowledge of Windows Server, Active Directory, and SQL databases.
- Ability to work independently and responsibly during non-standard business hours.
- Excellent problem-solving skills with a focus on data security and privacy.