Job Description
Are you a tech enthusiast looking to make a tangible difference in your community? Baltimore City Government is seeking a dedicated and detail-oriented IT Systems Administrator to join our dynamic team. In this pivotal role, you will be responsible for maintaining the integrity, security, and performance of the city's critical information systems.
We are looking for a proactive problem-solver who thrives in a fast-paced government environment. If you are ready to leverage your technical expertise to serve the citizens of Baltimore, we want to hear from you.
Responsibilities
- Manage and maintain the city's server infrastructure, including hardware, software, and operating systems.
- Monitor system performance, troubleshoot network issues, and implement necessary upgrades to ensure 99.9% uptime.
- Configure and secure firewalls, routers, and switches to protect sensitive government data from cyber threats.
- Provide technical support and training to city staff regarding hardware and software usage.
- Collaborate with cross-functional teams to deploy new IT projects and digital initiatives.
- Conduct regular security audits and compliance checks in accordance with federal and state regulations.
Qualifications
- Associate’s degree in Information Technology, Computer Science, or a related field (Bachelor’s preferred).
- Minimum of 3 years of experience in systems administration or a related IT role.
- Proficiency with Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V).
- Strong knowledge of networking concepts, TCP/IP, and troubleshooting protocols.
- Experience with government security standards (e.g., FISMA) is a major plus.
- Excellent verbal and written communication skills with the ability to explain complex technical concepts to non-technical staff.