Job Description
We are seeking a highly motivated Night Shift Federal Operations Technician to support the critical mission of the Federal Aviation Administration in Albuquerque, NM. This role offers a unique opportunity to work in a pivotal federal center, ensuring the safety and efficiency of the National Airspace System during off-hours. You will be part of a team that bridges the gap between technology and national security, operating in a high-stakes environment.
As a federal employee, you will enjoy unparalleled job security, comprehensive benefits, and the satisfaction of serving the public interest. This position is ideal for individuals who thrive in a structured environment and are looking for a long-term career in government operations.
Responsibilities
- Monitor Federal Systems: Oversee real-time data feeds and monitoring systems during night shifts to ensure uninterrupted operational readiness.
- Incident Response: Quickly identify and troubleshoot technical anomalies or security alerts that may impact federal operations.
- Regulatory Compliance: Ensure all night operations strictly adhere to federal aviation regulations and internal security protocols.
- Documentation: Maintain detailed logs of night shift activities, incidents, and system performance metrics for federal auditing.
- Coordination: Collaborate with remote teams in Virginia and other federal facilities to address cross-regional operational needs.
- System Maintenance: Perform routine checks and minor maintenance on federal hardware and software to prevent downtime.
Qualifications
- Citizenship: Must be a U.S. Citizen.
- Security Clearance: Active Secret Clearance or ability to obtain one.
- Experience: Minimum of 2 years of experience in federal IT operations or technical support roles.
- Shift Work: Demonstrated ability and willingness to work rotating night shifts, weekends, and holidays.
- Education: Associate’s degree in Information Technology, Computer Science, or a related field preferred.
- Communication: Strong written and verbal communication skills for reporting and team coordination.