Job Description
We are seeking a dedicated Night Shift IT Specialist to join the California State Government team in San Jose. This is an exceptional opportunity to play a critical role in maintaining the integrity of our state-wide digital infrastructure while enjoying the benefits of a stable, public sector career. You will be the guardian of our systems during off-peak hours, ensuring seamless operations for thousands of state employees and citizens.
Why Join Us?
- Impactful Work: Contribute directly to the stability and security of state operations.
- Work-Life Balance: Enjoy the perks of night shifts, including reduced commute stress and premium differential pay.
- Comprehensive Benefits: Access to world-class health, dental, and vision insurance, generous retirement plans (PERS), and paid time off.
- Career Growth: Clear pathways for advancement within the California state workforce.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network issues during night operations.
- Monitor server health, storage systems, and network traffic to ensure 24/7 uptime and data integrity.
- Perform routine maintenance tasks, patch management, and security audits outside of peak business hours.
- Document incident reports, system changes, and maintenance logs in accordance with state compliance standards.
- Collaborate with the Day Shift team to ensure seamless handover of critical issues and infrastructure status.
- Assist in the deployment and configuration of new hardware and software for state agencies.
Qualifications
- High School Diploma or GED required; Associate degree in Computer Science, Information Technology, or a related field is preferred.
- Minimum of 2 years of professional experience in IT support, helpdesk, or systems administration.
- Proficiency in Windows Server environments, Active Directory, and Microsoft Office Suite.
- Strong knowledge of TCP/IP networking, VPNs, and basic firewall configuration.
- Excellent problem-solving skills and the ability to work independently with minimal supervision.
- Valid California driver's license and clean driving record (required for occasional site travel).