Job Description
Join Michigan's premier state government agency as a Night Shift Operations Specialist in Detroit. This critical role ensures uninterrupted public services during overnight hours while maintaining operational excellence. Enjoy competitive state benefits, pension plans, and work-life balance with a 4-day work week. Be part of a mission-driven team safeguarding essential services for Michigan residents.
Responsibilities
- Monitor and maintain critical state systems during overnight hours (10 PM - 6 AM)
- Coordinate emergency response protocols for statewide technical infrastructure
- Perform system diagnostics and implement corrective actions for network/IT issues
- Generate daily operational reports and document incident resolutions
- Collaborate with day-shift teams for seamless service continuity
- Ensure compliance with state security protocols during off-peak hours
- Contribute to process improvement initiatives for overnight operations
Qualifications
- High school diploma or equivalent (Bachelor's preferred in IT/Operations)
- 2+ years experience in technical operations or night shift roles
- Valid Michigan driver's license and reliable transportation
- Proficiency in incident management systems (e.g., ServiceNow, Jira)
- Ability to obtain and maintain security clearance for state systems
- Strong problem-solving skills under pressure
- Excellent written communication for shift handover documentation
- Availability to work flexible schedules including weekends/holidays