Job Description
Join the Texas Workforce Commission and serve your community! We're seeking a detail-oriented Part-Time Administrative Clerk to support our El Paso office operations. This role offers flexible hours while providing essential public service experience in a dynamic government environment. Perfect for students, professionals seeking supplemental income, or those transitioning careers.
You'll work in a collaborative team setting with competitive benefits including paid training, retirement plans, and advancement opportunities. Enjoy the stability of state employment with a commitment to work-life balance through part-time scheduling.
Responsibilities
- Process unemployment claims and benefit verification with 99% accuracy
- Manage client intake and document scanning using state systems
- Coordinate appointment scheduling for 50+ daily client interactions
- Prepare monthly statistical reports using Excel and Salesforce
- Assist with public inquiries via phone and in-person consultations
- Maintain confidential records in compliance with state regulations
- Support outreach events for workforce development programs
Qualifications
- High school diploma or equivalent required, associate's degree preferred
- 1+ years administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass state background check and fingerprinting
- Spanish bilingual certification strongly preferred
- Experience with government databases (e.g., TWIMS, WorkInTexas)
- Valid Texas driver's license for occasional travel
- Ability to lift 15 lbs for document management tasks