Job Description
Join our mission to serve America's heroes as a Part-Time Administrative Specialist at the U.S. Department of Veterans Affairs in Raleigh, NC. This unique opportunity allows you to contribute to federal operations while maintaining work-life balance. Enjoy comprehensive benefits including paid leave, health insurance options, and retirement savings plans. Work in a supportive environment dedicated to excellence and public service.
Our team values professionalism, attention to detail, and a commitment to veterans' services. This position offers flexible scheduling (20 hours/week) and is perfect for students, career changers, or those seeking supplemental income while gaining valuable federal experience.
Responsibilities
- Process veteran benefit applications with precision and confidentiality
- Manage digital records and maintain accurate documentation systems
- Provide exceptional customer service to veterans and their families
- Coordinate internal communications and scheduling for department staff
- Assist with data entry and report generation using federal systems
- Support outreach initiatives for veteran services and programs
- Ensure compliance with federal regulations and privacy policies
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy skills
- Ability to handle sensitive information with discretion
- Excellent written and verbal communication abilities
- U.S. citizenship and eligibility for federal employment
- Basic knowledge of veteran affairs programs (preferred)