Job Description
Join Illinois's premier state agency and unlock exceptional benefits while making a tangible impact! We're seeking a Part-Time Benefits Coordinator to deliver critical support to Chicago residents remotely. Enjoy premium perks including comprehensive health insurance, generous paid time off, retirement contributions, tuition assistance, and flexible scheduling—all while serving your community. This 20-hour/week role combines meaningful public service with unparalleled work-life balance.
Responsibilities
- Process and verify eligibility for state-funded benefit programs (SNAP, Medicaid, TANF)
- Conduct virtual client consultations via secure video platform
- Maintain accurate digital case files and documentation
- Collaborate with cross-functional teams using state-of-the-art CRM systems
- Provide remote outreach to underserved communities
- Track program metrics and submit monthly compliance reports
- Participate in quarterly virtual training sessions
Qualifications
- Bachelor's degree in Social Work, Public Administration, or related field
- 2+ years' experience in benefits administration or social services
- Proficiency with remote work tools (Zoom, Microsoft Teams, Salesforce)
- Illinois driver's license (for occasional in-person meetings)
- Strong written and verbal communication skills
- Ability to handle confidential data with HIPAA compliance
- Spanish fluency preferred
- U.S. citizenship or permanent residency