Job Description
Join Florida's leading public service agency as a Part-Time Case Specialist! We're seeking dedicated professionals to support vulnerable families in our community. This flexible role offers competitive pay and meaningful impact while maintaining work-life balance. Enjoy comprehensive training, career advancement opportunities, and the satisfaction of serving your state.
Responsibilities
- Assess client eligibility for state assistance programs
- Maintain accurate case documentation in state databases
- Conduct interviews with applicants and community partners
- Process applications and benefit determinations
- Provide client advocacy and resource referrals
- Collaborate with cross-functional teams
- Comply with federal/state regulations and privacy laws
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- 1+ years customer service or case management experience
- Proficiency with MS Office Suite and database systems
- Strong communication and conflict resolution skills
- Ability to handle confidential information with discretion
- Valid Florida driver's license
- Background clearance clearance required