Job Description
Join Michigan's premier public service agency in supporting vulnerable communities. This part-time position offers a unique opportunity to gain state government experience while making a tangible impact on Detroit residents. Enjoy flexible scheduling, competitive pay, and comprehensive training in a mission-driven environment.
Responsibilities
- Assist case managers with client documentation and eligibility verification
- Conduct intake screenings for state assistance programs
- Maintain accurate digital and physical records per state protocols
- Coordinate community resource referrals for families
- Support outreach initiatives for underserved populations
- Process applications for SNAP, Medicaid, and other benefits
- Participate in cross-departmental training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Strong communication skills in English and Spanish a plus
- Ability to handle confidential information with discretion
- Valid Michigan driver's license and reliable transportation
- Pass background check and fingerprinting requirements