Job Description
Join our dynamic team as a Part-Time DMV Customer Service Representative in Fort Wayne! We're seeking a professional and patient individual to deliver exceptional service to our community. This role offers flexible hours while making a meaningful impact on residents' lives. Enjoy competitive pay, comprehensive training, and a supportive work environment. Apply today and become a vital part of Indiana's transportation services!
Responsibilities
- Process vehicle registrations, title applications, and driver's license renewals
- Provide accurate information on DMV procedures, fees, and documentation requirements
- Assist customers with inquiries via phone, email, and in-person interactions
- Verify documents and maintain precise digital records
- Resolve customer concerns with empathy and efficiency
- Process payments and maintain transactional accuracy
- Collaborate with team members to streamline service delivery
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency in Microsoft Office and data entry systems
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion
- Basic knowledge of Indiana DMV regulations preferred
- Must pass background check and drug screening
- Flexible availability including evenings and weekends