Job Description
Join our dynamic team at San Diego County DMV Services as a Part-Time Customer Service Representative! We're seeking energetic individuals to deliver exceptional service to our diverse community. This flexible role offers competitive pay and a rewarding opportunity to support essential public services while developing valuable professional skills.
As a key member of our customer service team, you'll be the face of the DMV, providing accurate information and assistance with vehicle registration, driver's licenses, and other critical services. We offer comprehensive training, a supportive work environment, and the chance to make a real impact on residents' daily lives.
Responsibilities
- Assist customers with DMV transactions including vehicle registration, driver's license applications, and permit renewals
- Provide accurate information on DMV procedures, requirements, and documentation
- Process applications, collect fees, and issue necessary permits/licenses
- Maintain organized records of customer interactions and transactions
- Collaborate with team members to resolve complex customer inquiries
- Ensure compliance with all DMV policies and regulatory requirements
- Contribute to a positive, efficient service environment through professional conduct
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic computer proficiency with data entry experience
- Attention to detail with accuracy in documentation
- Ability to pass background check and fingerprinting
- Flexible availability including weekends and evenings