Job Description
Join the District of Columbia's premier public service team as a Part-Time Customer Service Representative at the DMV. This dynamic role offers flexible hours while serving our diverse community. You'll be the face of the DC DMV, providing exceptional service to residents navigating vehicle registration, licensing, and permit services. Enjoy competitive pay, comprehensive training, and the satisfaction of supporting essential government operations in the nation's capital.
Responsibilities
- Assist customers with driver's license applications, vehicle registrations, and permit inquiries
- Process transactions efficiently using DMV systems and maintain accurate records
- Provide clear guidance on DMV policies, procedures, and documentation requirements
- Resolve customer inquiries with patience and professionalism in high-volume settings
- Collaborate with team members to ensure smooth daily operations
- Uphold strict confidentiality standards while handling sensitive personal information
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Excellent communication skills with multilingual abilities a plus
- Ability to thrive in fast-paced environments with competing priorities
- Valid District of Columbia driver's license or ability to obtain within 30 days
- Background check and fingerprinting clearance required