Job Description
Join our mission to serve America's heroes as a Part-Time Federal Administrative Specialist in Raleigh, NC. This role offers the prestige of federal employment with flexible hours, competitive pay, and comprehensive benefits. You'll be part of a dedicated team supporting veterans' healthcare services while gaining valuable experience in public sector operations.
We provide paid training, flexible scheduling (20-30 hours/week), and a supportive work environment. Ideal for students, career changers, or professionals seeking work-life balance without compromising impact.
Responsibilities
- Process veterans' benefits claims with precision and confidentiality
- Manage electronic records in VA systems following federal protocols
- Coordinate scheduling for veteran appointments and telehealth services
- Respond to inquiries via phone, email, and in-person with empathy
- Assist with data entry, document scanning, and report generation
- Collaborate with interdisciplinary healthcare teams
- Adhere to HIPAA and federal privacy regulations
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to pass federal background check and drug screening
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- U.S. citizenship required
- Basic understanding of veterans' affairs (beneficial)