Job Description
Join the U.S. Department of Veterans Affairs in Columbus, Ohio as a Part-Time Federal Administrative Specialist. Serve our nation's heroes while advancing your career in a mission-driven environment. This hybrid role offers flexible scheduling (20 hours/week) with competitive federal benefits including health insurance and retirement plans. Ideal for students, parents, or professionals seeking meaningful part-time work with stability and purpose.
Our Columbus facility serves over 50,000 veterans annually. You'll be part of a dedicated team ensuring seamless operations while honoring our commitment to veterans' care. This position provides direct exposure to federal HR protocols and veteran service best practices – a valuable addition to any professional portfolio.
Responsibilities
- Process veteran benefit applications and claims documentation with 99% accuracy
- Coordinate telehealth appointments and virtual care scheduling for rural veterans
- Manage confidential veteran records using VA's electronic health records system
- Provide exceptional customer service to veterans and their families via phone and in-person
- Assist with veterans outreach events and community partnership coordination
- Maintain compliance with federal privacy regulations (HIPAA/VA directives)
- Support facility operations through supply inventory and facilities coordination
Qualifications
- U.S. citizenship required (per federal employment guidelines)
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite and electronic records management
- Ability to obtain and maintain VA background clearance
- Strong attention to detail with demonstrated accuracy in documentation
- Experience working with veteran populations preferred
- Valid Ohio driver's license (for occasional facility travel)
- Ability to work independently with minimal supervision