Job Description
Join the mission to serve America's heroes as a Part-Time Federal Administrative Specialist with the U.S. Department of Veterans Affairs in Raleigh, NC. This unique opportunity offers flexible hours while contributing to critical veteran services. Ideal for students, professionals seeking work-life balance, or those transitioning careers. Enjoy federal benefits eligibility, competitive pay, and a collaborative environment dedicated to excellence.
Responsibilities
- Process veteran benefit claims with 99% accuracy using VA systems
- Manage confidential case files and documentation in compliance with federal regulations
- Provide exceptional customer service via phone and email to veterans and their families
- Coordinate with VA healthcare facilities and community partners
- Generate monthly reports on case outcomes and service metrics
- Assist in outreach events and veteran resource workshops
Qualifications
- U.S. citizenship required
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain VA background clearance
- Strong attention to detail and data management skills
- Experience with federal databases or systems preferred