Job Description
Join the U.S. Social Security Administration in Tucson as a Part-Time Administrative Specialist and contribute to America's most vital social safety net. This flexible role offers the unique opportunity to serve fellow citizens while enjoying a balanced work schedule. You'll be part of a mission-driven team supporting critical federal services in Pima County.
Why This Role Matters: Every day, you'll directly impact lives by ensuring seniors, disabled individuals, and families receive essential benefits. This position includes federal benefits eligibility, paid training, and career growth opportunities within the federal system.
What We Offer: Competitive hourly pay, flexible scheduling (20-25 hours/week), federal retirement plan access, and the prestige of federal service. No weekends or holidays required!
Responsibilities
- Process and verify Social Security benefit applications with 99.8% accuracy
- Assist walk-in clients with benefit inquiries and documentation requirements
- Maintain confidential case files using federal compliance protocols
- Coordinate with state agencies and healthcare providers for documentation
- Generate statistical reports using Excel and federal reporting systems
- Train on SSA-specific software and regulatory updates
- Support community outreach events to benefit awareness
Qualifications
- U.S. citizenship (mandatory for federal employment)
- High school diploma or equivalent; college preferred
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background investigation
- Basic knowledge of federal confidentiality regulations (HIPAA/FERPA)
- Spanish bilingual skills highly desirable for Tucson clientele
- Valid Arizona driver's license (for occasional off-site duties)