Job Description
Join the Social Security Administration in Chicago as a Part-Time Federal Benefits Specialist and make a meaningful impact on your community. This rewarding position offers flexible hours while serving vulnerable populations with essential retirement, disability, and survivor benefits. Enjoy competitive federal pay, comprehensive training, and the opportunity to build a stable career in public service.
Why Join Us? Become part of a mission-driven agency that supports over 65 million Americans. Work in a collaborative environment with federal benefits professionals while maintaining work-life balance through part-time scheduling.
Responsibilities
- Process and adjudicate federal retirement, disability, and survivor benefit applications
- Provide accurate benefit counseling to claimants via phone and in-person appointments
- Review medical documentation and determine eligibility under federal regulations
- Utilize SSA systems (e.g., MSSICS, MAXIS) for case management
- Maintain meticulous documentation in federal compliance records
- Collaborate with internal teams to resolve complex benefit inquiries
- Conduct outreach to underserved communities about benefit programs
Qualifications
- US citizenship required
- Associate's degree in Social Work, Public Administration, or related field
- 1+ years experience in customer service or benefits administration
- Proficiency with Microsoft Office Suite and database systems
- Ability to handle sensitive information with confidentiality and empathy
- Strong written and verbal communication skills
- Basic understanding of federal regulations (e.g., SSA Handbook)
- Ability to pass federal background check