Job Description
Join the U.S. Department of Veterans Affairs for a stable, part-time career supporting America's heroes. As a Federal Benefits Specialist, you'll provide life-changing assistance to veterans and their families while enjoying competitive pay, flexible scheduling, and comprehensive federal benefits. This 20-hour/week position offers unparalleled job security and professional growth in a mission-driven environment.
Responsibilities
- Process and adjudicate veterans' benefit claims with 98% accuracy
- Conduct eligibility assessments for VA healthcare programs
- Provide compassionate guidance to veterans navigating benefits systems
- Maintain confidential case files and digital documentation
- Collaborate with multi-disciplinary teams to resolve complex cases
- Participate in ongoing training on policy updates
Qualifications
- Associate's degree in Public Administration or related field
- 2+ years customer service experience in benefits/HR
- Proficiency in VA systems (VBMS, VBA)
- Strong analytical and problem-solving skills
- Ability to work 20 hours/week with flexible scheduling
- U.S. citizenship and security clearance eligibility
- Experience with veteran advocacy preferred