Job Description
Join the Social Security Administration in Milwaukee as a Part-Time Federal Claims Specialist! Make a meaningful impact while enjoying a flexible schedule with federal benefits. We're seeking dedicated individuals to assist with retirement, disability, and survivor claims processing in our downtown Milwaukee office.
This role offers competitive hourly pay, paid training, and eligibility for federal retirement plans. Ideal for students, career-changers, or professionals seeking work-life balance. Apply your customer service skills while serving your community.
Responsibilities
- Process and adjudicate retirement, disability, and survivor benefit claims
- Provide accurate information to beneficiaries regarding Social Security programs
- Review applications for completeness and compliance with federal regulations
- Document case details using SSA's proprietary systems
- Collaborate with legal and medical teams for complex cases
- Maintain strict confidentiality of sensitive beneficiary data
- Conduct eligibility verifications through federal databases
Qualifications
- U.S. citizenship required
- Minimum 2 years customer service experience
- Proficient in Microsoft Office Suite
- Ability to pass federal background investigation
- Strong written and verbal communication skills
- Knowledge of federal regulations preferred
- Associate's degree or equivalent experience
- Experience with case management systems