Job Description
Join the U.S. Social Security Administration as a Part-Time Federal Clerk and make a meaningful impact on citizens' lives. This hybrid role (20-25 hours/week) offers competitive federal benefits, flexible scheduling, and the opportunity to serve your community. We're seeking detail-oriented professionals to support critical public services in Dallas, TX.
Responsibilities
- Process and verify Social Security applications with 99% accuracy
- Assist beneficiaries with inquiries via phone, email, and in-person
- Maintain confidential records using federal compliance protocols
- Coordinate with federal agencies for case resolution
- Support outreach programs for senior communities
- Generate weekly reports using federal databases
- Train on SSA systems and policy updates
Qualifications
- High school diploma or equivalent (college preferred)
- 2+ years clerical/customer service experience
- U.S. citizenship required
- Ability to pass federal background check
- Proficiency in Microsoft Office Suite
- Strong communication skills (English/Spanish bilingual a plus)
- Ability to work 20-25 hours/week with flexible scheduling
- Knowledge of federal record-keeping standards