Job Description
Join a mission-driven team supporting our nation's heroes! The U.S. Department of Veterans Affairs seeks a detail-oriented Part-Time Federal Clerk Specialist to deliver exceptional administrative support in Kansas City. This flexible opportunity (20-25 hours/week) offers competitive federal benefits and the chance to make a tangible impact on veteran services.
As a key member of our administrative team, you'll ensure seamless operations while adhering to strict federal protocols. Enjoy a collaborative environment with professional growth opportunities and a schedule designed to accommodate your lifestyle.
Responsibilities
- Process and maintain confidential veteran records with 100% accuracy
- Manage incoming/outgoing correspondence using federal tracking systems
- Coordinate scheduling for veteran benefit appointments
- Assist in preparing reports for compliance with federal regulations
- Support data entry and document management in VA databases
- Respond to veteran inquiries with empathy and professionalism
- Collaborate with cross-functional teams to resolve administrative issues
Qualifications
- U.S. citizenship and ability to pass federal background check
- Minimum 2 years administrative/clerical experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Knowledge of federal record-keeping standards (e.g., HIPAA)
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion
- High school diploma or equivalent (college preferred)