Job Description
Join the U.S. Department of Veterans Affairs in supporting our nation's heroes! We're seeking a dedicated Part-Time Veterans Claims Assistant to help veterans access their earned benefits. This rewarding position offers flexible hours while making a tangible impact on veterans' lives. Our Raleigh office values teamwork, compassion, and precision in service delivery.
Responsibilities
- Process and review veteran benefit applications with meticulous attention to detail
- Communicate with veterans and their families regarding claim status and documentation requirements
- Collaborate with VA medical and legal teams to resolve complex cases
- Maintain accurate digital and physical records in compliance with federal regulations
- Conduct eligibility assessments for VA healthcare and compensation programs
- Participate in quarterly compliance audits and process improvement initiatives
Qualifications
- Associate's degree in paralegal studies, healthcare administration, or related field
- Minimum 2 years experience in benefits administration or customer service
- Proficiency with VA systems (VBMS, VBA) and Microsoft Office Suite
- Ability to handle sensitive information with confidentiality and empathy
- Strong written and verbal communication skills
- U.S. citizenship and ability to pass federal background check
- Preferred: Veterans Service Organization (VSO) certification