Job Description
We are seeking a detail-oriented Part-Time Federal Pension Specialist to join our dedicated team in Jacksonville, Florida. In this role, you will play a crucial part in ensuring federal employees and retirees receive accurate information regarding their pension plans and retirement benefits. If you are passionate about public service and seeking a flexible schedule, we want to hear from you.
As a key member of our benefits administration team, you will help streamline the retirement process, resolve complex inquiries, and maintain comprehensive records of pension eligibility.
Responsibilities
- Assist federal employees and retirees in understanding their pension plan eligibility and benefits.
- Process and review pension application documents for accuracy and completeness.
- Provide exceptional customer service via phone, email, and in-person inquiries regarding retirement options.
- Collaborate with the payroll and HR departments to ensure seamless data integration for part-time staff.
- Update and maintain accurate records in the federal database system.
- Conduct briefings on federal retirement programs for new part-time employees.
Qualifications
- U.S. Citizenship is required for federal employment.
- High school diploma or GED equivalent; Associate’s degree in Finance, Human Resources, or a related field preferred.
- 1 year of experience in benefits administration, customer service, or pension processing.
- Strong knowledge of federal retirement systems and Social Security regulations.
- Proficiency in Microsoft Office Suite and federal data management software.
- Ability to maintain strict confidentiality and handle sensitive information with discretion.