Job Description
Join Cleveland City Council's dynamic team as a Part-Time Government Administrative Assistant. This flexible role offers the opportunity to contribute to public service while maintaining work-life balance. You'll support essential council operations with competitive pay and comprehensive benefits. Perfect for students, parents, or career changers seeking meaningful part-time work in public administration. Apply today to become part of our mission to serve Cleveland residents with excellence.
Responsibilities
- Manage and maintain confidential council records and digital filing systems
- Process and verify citizen permit applications and licensing requests
- Provide frontline customer service via phone, email, and in-person inquiries
- Assist with council meeting preparations, minute-taking, and document distribution
- Support departmental administrative functions including data entry and report generation
- Coordinate scheduling for public appointments and community outreach events
- Ensure compliance with UK government data protection regulations
Qualifications
- GCSEs or equivalent in English and Mathematics (Grade C or above)
- Minimum 1 year administrative experience or relevant customer service role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Right to work in the UK with valid documentation
- Basic knowledge of UK public sector procedures preferred
- Flexibility to work occasional evenings for public meetings