Job Description
Are you looking for a stable career with excellent benefits and a flexible schedule? The State of Washington is seeking a skilled Part-Time IT Specialist to join our dynamic team in Seattle.
In this pivotal role, you will support critical government infrastructure, ensuring data security and system reliability for public services. We pride ourselves on offering a comprehensive benefits package, including health insurance, a state retirement plan, and generous paid time off. This position is perfect for professionals seeking work-life balance while making a tangible impact in the public sector.
Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network systems used by government personnel.
- Assist in the configuration, deployment, and maintenance of end-user devices and peripherals.
- Monitor system performance and respond to alerts to ensure 99.9% uptime for essential services.
- Document technical issues and resolutions in the IT service management database.
- Collaborate with senior IT staff to implement security patches and updates.
- Conduct regular audits of system configurations to ensure compliance with state and federal regulations.
- Support the training and onboarding of new staff regarding standard IT procedures.
Qualifications
- High school diploma or GED; Associate’s degree in Computer Science, Information Technology, or a related field is preferred.
- Minimum of 2 years of professional experience in IT support or a related technical role.
- Strong knowledge of Microsoft Windows and Office Suite.
- Familiarity with networking concepts, including TCP/IP, DNS, and VPNs.
- Excellent problem-solving skills with the ability to communicate complex technical solutions clearly.
- Ability to work part-time hours (approx. 20-25 hours per week) with occasional availability for system maintenance during off-hours.
- Must pass a background check and drug screening.