Job Description
Join the Mission: Part-Time Federal IT Specialist
We are seeking a detail-oriented and technically proficient Part-Time IT Support Specialist to join the Department of Veterans Affairs in Austin, Texas. In this role, you will play a critical part in maintaining our mission-critical IT infrastructure, ensuring our veterans receive the best service possible through reliable technology.
Why Apply?
- Purpose-Driven Work: Contribute directly to the well-being of millions of Americans.
- Flexible Schedule: Enjoy the work-life balance of a part-time role.
- Competitive Compensation: Earn a competitive hourly wage with comprehensive federal benefits.
Don't miss this opportunity to advance your career in the public sector. Apply today to join our elite team.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the deployment, configuration, and maintenance of end-user devices (laptops, printers, mobile devices).
- Manage user accounts, permissions, and security access within the Active Directory environment.
- Conduct regular IT audits and inventory checks to ensure compliance with federal standards.
- Document technical procedures and maintain accurate incident reports.
- Collaborate with the IT team to implement new software patches and security updates.
Qualifications
- Associate degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
- Minimum of 2 years of experience in IT support, help desk, or a related technical role.
- Familiarity with federal IT security protocols and compliance standards (e.g., NIST, FISMA).
- Proficiency in Microsoft Office Suite and knowledge of Windows Server and Linux environments.
- Strong problem-solving skills and the ability to communicate technical concepts to non-technical users.
- Ability to obtain and maintain a Public Trust security clearance.