Job Description
Join Michigan's premier public service team as a Part-Time Public Benefits Specialist. This dynamic role offers flexible scheduling while making a tangible impact on Detroit communities. You'll assist residents with essential state benefits including Medicaid, SNAP, and cash assistance programs. Enjoy competitive pay, comprehensive training, and state employee benefits package including health insurance options and retirement plans. Perfect for students, career changers, or those seeking work-life balance without compromising on meaningful public service.
Responsibilities
- Screen and process client eligibility for state benefits programs
- Conduct in-person and virtual benefit application assistance
- Maintain accurate client records in state databases
- Provide clear guidance on program requirements and documentation
- Collaborate with community organizations for outreach initiatives
- Process benefit adjustments and recertifications
- Participate in cross-departmental case reviews
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite
- Strong communication and interpersonal skills
- Ability to handle sensitive information with confidentiality
- Basic knowledge of state/federal benefits programs
- Valid Michigan driver's license (if travel required)