Job Description
Join the City of El Paso's dedicated public service team as a Part-Time Public Service Assistant. This flexible opportunity allows you to contribute directly to our community's growth while gaining valuable government sector experience. We're seeking passionate individuals who thrive in dynamic environments and are committed to delivering exceptional service to El Paso residents.
This role offers a unique blend of administrative support and direct constituent interaction, perfect for students, career-changers, or those seeking flexible work arrangements. Enjoy competitive pay, comprehensive training, and the satisfaction of serving your community in a meaningful capacity.
Responsibilities
- Provide frontline customer service to residents via phone, email, and in-person interactions
- Assist with administrative tasks including document processing, data entry, and record maintenance
- Support community outreach initiatives and public information dissemination
- Coordinate scheduling for public meetings and departmental events
- Process permits, applications, and other citizen requests according to established protocols
- Maintain accurate filing systems for departmental documentation
- Collaborate with cross-functional teams to ensure seamless service delivery
Qualifications
- High school diploma or GED equivalent required; associate's degree preferred
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills in English and Spanish
- Ability to multitask and prioritize in a fast-paced environment
- Basic knowledge of public sector procedures and regulations
- Must pass background check and maintain professional conduct standards