Job Description
Join Metro Nashville Government in serving our vibrant community! We're seeking a dedicated Part-Time Public Service Assistant to deliver exceptional constituent services at our downtown office. This flexible role offers meaningful public sector experience with competitive compensation and benefits. Perfect for students, career-changers, or those seeking part-time government employment. Enjoy a professional environment where your work directly impacts Nashville residents.
Responsibilities
- Provide in-person and phone support to citizens regarding city services and programs
- Process permits, applications, and administrative documentation with precision
- Maintain digital and physical records using government systems
- Coordinate community outreach events and informational sessions
- Collaborate with cross-functional departments to resolve constituent inquiries
- Assist with public data collection and reporting requirements
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or administrative experience
- Proficiency with Microsoft Office Suite and digital record-keeping
- Strong communication skills with ability to explain complex processes
- Ability to multitask in a fast-paced government environment
- U.S. citizenship and ability to pass background check
- Basic knowledge of Nashville city structure and services