Job Description
Join the California State Government as a Part-Time Public Service Assistant and make a tangible impact in your community. We're seeking motivated individuals to deliver essential services to Los Angeles residents while gaining valuable public sector experience. This flexible role offers competitive compensation, professional development opportunities, and the chance to contribute to meaningful state initiatives.
Our ideal candidates thrive in dynamic environments, possess strong communication skills, and are passionate about serving diverse communities. You'll work alongside dedicated professionals committed to excellence in public service while enjoying a supportive work-life balance.
Responsibilities
- Provide exceptional customer service to citizens via phone, email, and in-person inquiries
- Process and verify applications for state programs using digital systems
- Assist with community outreach events and public education initiatives
- Maintain accurate records and documentation in compliance with state regulations
- Collaborate with cross-functional teams to streamline service delivery
- Support data collection and reporting for performance metrics
- Facilitate translation services for non-English speaking residents
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and digital record-keeping systems
- Ability to multitask in fast-paced environments with competing priorities
- Strong written and verbal communication skills in English and Spanish
- Detail-oriented with high accuracy in data entry and documentation
- Valid California driver's license and reliable transportation