Job Description
Join the California State Government's dynamic team in San Francisco as a Part-Time Public Services Coordinator. This role offers the unique opportunity to serve the community while gaining invaluable experience in public administration. Enjoy flexible scheduling, comprehensive benefits, and the chance to make a tangible impact in residents' lives. We're seeking a dedicated professional passionate about delivering exceptional public service in one of America's most vibrant cities.
Responsibilities
- Assist residents with inquiries regarding state programs and services via phone, email, and in-person interactions
- Coordinate community outreach events and educational workshops on state initiatives
- Maintain accurate digital and physical records of constituent communications and service requests
- Collaborate with state agencies to ensure seamless service delivery and program implementation
- Support data collection and analysis for public service improvement projects
- Participate in cross-departmental meetings to align public service strategies
- Prepare monthly reports on service metrics and community feedback trends
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in customer service, public administration, or related field
- Proficiency with Microsoft Office Suite and CRM systems
- Strong written and verbal communication skills with multilingual abilities a plus
- Ability to work independently with minimal supervision while maintaining team alignment
- Valid California driver's license and reliable transportation
- Pass background check and fingerprinting required for state employment