Job Description
Join Pennsylvania's dedicated public service team in Philadelphia! We're seeking a motivated Part-Time Public Service Representative to deliver exceptional constituent services. This rewarding opportunity allows you to make a direct impact on your community while gaining valuable state government experience. Enjoy flexible scheduling, comprehensive training, and a collaborative work environment. Perfect for students, career-changers, or professionals seeking part-time government work. Apply today to serve Pennsylvania with pride!
Responsibilities
- Provide accurate information and assistance to citizens regarding state programs and services
- Process and verify documentation for public assistance applications
- Maintain detailed records using government databases and filing systems
- Coordinate with state agencies to resolve constituent inquiries
- Conduct outreach events to promote public awareness of state services
- Prepare routine reports on citizen interactions and service metrics
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or administrative experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and data entry systems
- Ability to handle confidential information with discretion
- Basic knowledge of Philadelphia community resources
- Valid Pennsylvania driver's license (for occasional travel)