Job Description
Shape the Future of Los Angeles Public Service
The County of Los Angeles is currently accepting applications for a dynamic Part-Time Public Service Specialist. If you are a driven professional seeking a stable career with a meaningful impact, this is your opportunity to serve the community. We pride ourselves on excellence, transparency, and integrity, values that are at the core of everything we do.
This part-time position offers the perfect balance of professional growth and work-life flexibility. You will be instrumental in helping residents navigate government services and ensuring our programs run smoothly. Join a team that values your contribution and offers a comprehensive benefits package.
Responsibilities
- Provide exceptional customer service to the public, answering inquiries regarding County regulations, permits, and services via phone and in-person.
- Assist in the intake and processing of applications for various County programs, ensuring accuracy and compliance with state guidelines.
- Conduct research to compile data reports on community outreach initiatives and program performance.
- Prepare and distribute informational materials, including flyers and digital updates, to keep the community informed.
- Collaborate with departmental staff to coordinate community events and public hearings.
- Perform general clerical duties, including filing, data entry into County databases, and maintaining organized records.
- Monitor social media channels to respond to constituent concerns and promote County services.
Qualifications
- High School Diploma or GED required; an Associate’s degree in Public Administration, Business, or a related field is preferred.
- Minimum of 1 year of experience in customer service, administrative support, or a related government/public sector role.
- Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software is highly desirable.
- Excellent written and verbal communication skills with the ability to explain complex policies in simple terms.
- Ability to maintain strict confidentiality and adhere to ethical standards in all professional interactions.
- Proven ability to work independently and manage multiple tasks in a fast-paced environment.