Job Description
Join Dallas County Government in serving our vibrant community! We're seeking a dedicated Part-Time Public Services Assistant to support citizen engagement and administrative operations. This flexible role offers meaningful public service experience while maintaining work-life balance.
As a key frontline team member, you'll interact directly with residents, process essential permits/licenses, and maintain accurate records in a secure government environment. Perfect for students, career-changers, or those seeking supplemental income in public service.
Responsibilities
- Provide exceptional customer service to residents via phone, email, and in-person inquiries
- Process public records requests and maintain confidential document systems
- Assist with event coordination for community outreach programs
- Support data entry and database management for county services
- Prepare routine reports and correspondence using Microsoft Office Suite
- Collaborate with cross-departmental teams on service initiatives
- Adhere to all county policies and confidentiality requirements
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organizational skills with attention to detail
- Ability to handle sensitive information with discretion
- Valid Texas Driver's License (if occasional field visits required)
- Must pass background check and fingerprinting process