Job Description
Join the Social Security Administration in Memphis, TN as a Pension Plan Specialist and play a vital role in securing financial futures. This part-time opportunity allows you to contribute to federal pension programs while maintaining work-life balance. As a key member of our retirement services team, you'll ensure accurate benefit calculations, process retirement applications, and provide expert guidance to federal employees and retirees. Enjoy competitive pay, flexible scheduling, and comprehensive training in federal pension regulations.
Responsibilities
- Process and verify pension benefit applications for federal retirees
- Analyze retirement eligibility using federal guidelines and agency-specific policies
- Communicate complex pension information to beneficiaries via phone, email, and in-person
- Maintain accurate records in federal databases while adhering to privacy protocols
- Collaborate with HR departments to resolve pension discrepancies
- Stay current on federal retirement law changes and implement updates
- Conduct periodic audits of pension accounts for compliance
Qualifications
- Bachelor's degree in Finance, Accounting, or related field
- 2+ years of pension administration or benefits experience
- Familiarity with federal retirement systems (FERS/CSRS)
- Strong analytical skills with attention to detail
- Excellent communication and customer service abilities
- Proficiency in Microsoft Office Suite and federal databases
- Ability to handle confidential information with discretion
- U.S. citizenship and background clearance eligibility