Job Description
Join the Raleigh Police Department's elite communications team as a Police Dispatcher Trainee! This paid training program prepares you to become the critical lifeline between citizens and emergency services. You'll learn to handle high-pressure situations, operate advanced dispatch systems, and provide life-saving assistanceāall while building a rewarding career in public safety. No prior experience requiredācomprehensive training provided!
Responsibilities
- Process emergency and non-emergency calls with calm professionalism
- Operate Computer-Aided Dispatch (CAD) systems and radio equipment
- Provide clear instructions during medical emergencies and crisis situations
- Coordinate with police, fire, and EMS units for efficient response
- Maintain accurate call logs and incident documentation
- Adhere to strict confidentiality protocols and HIPAA regulations
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass criminal background check and drug screening
- Exceptional communication and active listening skills
- Strong multitasking ability under high-stress conditions
- Basic computer proficiency and typing speed (35+ WPM)
- Must be 18+ years old and a U.S. citizen
- No felony convictions or serious misdemeanors