Job Description
Join the Louisville Metro Police Department as a Police Dispatcher Trainee and become the vital link between our community and emergency services. This remote-friendly trainee role offers comprehensive training to develop critical communication, decision-making, and crisis management skills in a fast-paced public safety environment. No prior experience required—just a passion for serving others and a commitment to excellence. Enjoy flexible remote work options during training while building a rewarding career protecting our city.
Responsibilities
- Process emergency and non-emergency calls with accuracy and compassion
- Dispatch police, fire, and EMS units using CAD systems
- Maintain detailed logs of all communications and incidents
- Provide critical information to first responders during emergencies
- Operate radio systems and multi-line telephones efficiently
- Remain calm under pressure during crisis situations
- Collaborate with law enforcement and community partners
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass background check and drug screening
- Strong typing skills (minimum 40 WPM)
- Excellent communication and active listening abilities
- Basic computer proficiency with MS Office applications
- Ability to work rotating shifts including nights, weekends, and holidays
- U.S. citizenship and valid Kentucky driver's license
- No felony convictions or serious misdemeanors