Job Description
Embark on a rewarding career protecting Richmond as a Police Dispatcher Trainee! The Richmond Police Department seeks motivated individuals to join our emergency communications team. You'll be the critical lifeline connecting citizens with first responders, handling high-pressure situations with precision and compassion. This comprehensive training program equips you with the skills to manage emergency calls, dispatch resources, and maintain radio communications during critical incidents. Join our mission to enhance public safety and make a tangible difference in our community.
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Dispatch police units, fire services, and medical responders to incident locations
- Maintain detailed records of all communications and incidents in CAD systems
- Operate radio equipment to coordinate multi-agency responses
- Provide critical information to officers and first responders in real-time
- Remain calm and composed during high-stress emergency situations
- Adhere to all department policies and confidentiality protocols
Qualifications
- High school diploma or GED equivalent required
- Ability to pass comprehensive background check and polygraph examination
- Proficient in typing (minimum 40 WPM) and computer literacy
- Excellent communication and active listening skills
- Ability to multitask and prioritize tasks in fast-paced environments
- Strong problem-solving and decision-making abilities
- Must be 21 years of age or older
- Valid Virginia driver's license required