Job Description
Join Phoenix's elite emergency response team as a Police Dispatcher Trainee! We're seeking motivated individuals to become the critical lifeline connecting our community with first responders. This fully equipped position provides comprehensive training in emergency protocols, radio dispatch, and crisis management—all necessary gear provided. Work in our state-of-the-art communications center with advanced technology, competitive benefits, and opportunities for career advancement. Become an essential part of Phoenix's public safety network while making a tangible difference in your community.
Responsibilities
- Process 911 calls with precision and empathy
- Dispatch police units using CAD/RMS systems
- Maintain accurate call logs and incident documentation
- Coordinate multi-agency responses during emergencies
- Operate radio equipment and emergency alert systems
- Provide crisis intervention and caller guidance
- Complete mandatory certification training
Qualifications
- High school diploma or GED equivalent
- Valid Arizona Driver's License
- Ability to pass background check and polygraph
- Typing speed: 40+ WPM
- Basic computer proficiency
- Exceptional communication skills
- Ability to work rotating shifts including nights/weekends
- No felony convictions