Job Description
Join the El Paso Police Department's elite communications team as a Police Dispatcher Trainee! We're seeking motivated individuals to serve as the vital link between our community and emergency responders. This full-time position includes comprehensive PAID TRAINING to develop your skills in emergency call handling, radio dispatch, and crisis management. No prior experience required – we provide all necessary training to launch your career in public safety. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real difference in our community.
Responsibilities
- Process 911 and non-emergency calls with accuracy and compassion
- Operate multi-channel radio systems for police/fire/EMS units
- Enter and maintain critical incident data in CAD systems
- Coordinate emergency response protocols with field units
- Provide clear, concise information to first responders
- Maintain detailed call logs and documentation
- Adhere to strict confidentiality and HIPAA regulations
- Participate in continuous training and certification programs
Qualifications
- High school diploma or GED equivalent
- U.S. citizenship and valid Texas driver's license
- Ability to pass background check, polygraph, and psychological evaluation
- Typing speed of 40+ WPM (tested during application)
- Excellent communication and multi-tasking abilities
- Ability to work rotating shifts including nights/weekends/holidays
- No felony convictions or domestic violence convictions
- Basic computer proficiency and willingness to learn specialized systems