Job Description
Join the City of Plano Police Department as an Immediate Hire Police Dispatcher Trainee! We're seeking motivated individuals to become critical first responders in our 911 Communications Center. No experience required – we provide comprehensive paid training to launch your career in emergency services. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a daily impact in our community.
Why Plano PD? Recognized as one of America's safest cities, we offer state-of-the-art facilities, career advancement opportunities, and a supportive team environment. This is your chance to develop life-saving skills while serving over 280,000 residents.
Responsibilities
- Answer emergency/non-emergency calls and dispatch appropriate police/fire/EMS units
- Operate Computer-Aided Dispatch (CAD) systems and radio equipment
- Remain calm and professional during high-stress emergency situations
- Maintain accurate call logs and incident documentation
- Provide critical information to first responders and public
- Participate in ongoing training programs for certification
- Adhere to department policies and confidentiality protocols
Qualifications
- High school diploma or equivalent (GED)
- US citizenship or legal resident status
- Valid Texas driver's license (or obtain within 30 days)
- Ability to pass background check, drug screening, and psychological evaluation
- Typing speed of 40+ WPM (will be tested)
- Basic computer literacy with Windows OS
- Fluent English (written and verbal)
- No felony convictions