Job Description
Join the City of Plano Police Department as a Police Dispatcher Trainee and kickstart your career in public safety! We're seeking motivated individuals to serve as the vital communication link between our community and emergency responders. This remote-friendly trainee position offers comprehensive preparation for high-stakes dispatching operations. Enjoy flexible remote training while building skills in crisis management, multi-tasking, and emergency protocols. With competitive compensation and opportunities for advancement, this is your chance to make a real difference in Plano's safety infrastructure.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via phone, radio, and digital systems
- Dispatch appropriate police/fire/EMS units using CAD software and radio communication
- Maintain detailed call logs and incident documentation per department standards
- Provide critical information to first responders during active incidents
- Operate multiple communication systems simultaneously under pressure
- Assist with training initiatives and policy compliance reviews
- Participate in emergency preparedness drills and scenario simulations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Ability to pass criminal background check and drug screening
- Proficient in typing (40+ WPM) and computer literacy
- Exceptional multi-tasking and stress management capabilities
- Clear speaking voice and excellent verbal communication skills
- Basic knowledge of geographic locations in Plano County
- Must be available for rotating shifts including nights/weekends
- Valid Texas driver's license with clean record