Job Description
Join the Indianapolis Metropolitan Police Department's elite communications team as a Police Dispatcher Trainee. This remote-friendly role offers the unique opportunity to serve your community while developing critical emergency response skills. We provide comprehensive training and career advancement pathways for motivated individuals seeking to make a difference in public safety.
Our state-of-the-art dispatch center handles over 1.2 million calls annually, offering unparalleled exposure to real-world emergency scenarios. This position includes full benefits, paid training, and opportunities for lateral career growth within IMPD.
Responsibilities
- Process emergency and non-emergency calls using CAD/RMS systems
- Dispatch police units, fire, and EMS resources during critical incidents
- Maintain accurate radio communication with field personnel
- Enter and update incident data in real-time databases
- Provide crisis intervention and de-escalation support
- Coordinate multi-agency responses during major incidents
- Complete comprehensive training modules on protocols and procedures
Qualifications
- High school diploma or equivalent (GED)
- Valid driver's license with clean record
- Pass criminal background check and drug screening
- Typing speed of 40+ WPM with 90% accuracy
- Ability to multitask in high-stress environments
- Basic computer literacy and tech adaptability
- Strong verbal communication and active listening skills
- U.S. citizenship and Indiana residency required